Terms of Service

We're thrilled to have you as a customer of Telegram Cookies LLC. Below you will find our terms of service policy, which outlines our commitment to providing you with the best possible experience while shopping with us.

  1. Ordering and Payment: You may place an order with us through our website. Payment is required at the time of ordering and we accept all major credit cards.
  2. Shipping and Delivery: We offer shipping throughout the United States via USPS. Shipping costs will be calculated at checkout and vary depending on the destination and order size. Please ensure that the shipping address is accurate to avoid delays or damages.
  3. Returns and Refunds: Due to the nature of our baked goods, we cannot accept returns. However, if you are not satisfied with your order, please contact us within 24 hours of receiving your order, and we will do our best to resolve any issues and consider a refund on a case-by-case basis.
  4. Allergen Information: Our cookies are made in a facility that processes wheat, dairy, nuts, and soy. Please contact us if you have any concerns regarding allergens.
  5. Privacy Policy: We take your privacy seriously and will only use your personal information to fulfill your order and communicate with you about our products and services. We will never share or sell your information to third parties.
  6. Intellectual Property: All content on our website, including text, images, and designs, are the intellectual property of Telegram Cookies LLC and may not be used or reproduced without our permission.

By using our services, you agree to abide by our terms of service policy. If you have any questions or concerns, please do not hesitate to contact us. We appreciate your business and look forward to serving you again soon.